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Remote Student Support Specialist

Remote / Online - Candidates ideally in
Bountiful, Davis County, Utah, 84010, USA
Listing for: Western Governors University
Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-08-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below

Western Governors University is seeking a Student Support Specialist for WGU Academy in a fully remote role based in the United States. You will provide timely, accurate, and personalized support to students navigating their educational journey and partner with internal teams to resolve inquiries.

You will use Salesforce and Genesys to document and track inquiries, escalate complex issues, and contribute to continuous improvement of student support services.

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