Remote Life Insurance Retention Agent
Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-08-13
San Francisco, San Francisco County, California, 94199, USA
Listing for:
Globe Life
Remote/Work from Home
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Globe Life is seeking a Customer Retention Representative to support policyholders remotely. You will engage customers considering cancellation or with lapsed policies, build trust, explain options, and help retain life insurance coverage in a fast-paced contact center.
This role emphasizes empathetic communication, documentation accuracy, and knowledge of carrier products, with a Monday–Friday schedule and goals aligned to retention KPIs.
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