Agent Support Associate (Full Time - Work From Home
Remote / Online - Candidates ideally in
Kings Mountain, Cleveland County, North Carolina, 28086, USA
Listed on 2026-08-13
Kings Mountain, Cleveland County, North Carolina, 28086, USA
Listing for:
Devoted Health
Full Time, Remote/Work from Home
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
[Customer Service Rep / Remote] - Anywhere in U.S. / Up to $27-hr / Health-Dental-Vision / Generous PTO / $100 monthly mobile or internet stipend - As a Agent Support Associate, you will:
Provide exceptional customer service and support to agents, brokers, and clients;
Resolve inquiries and issues related to enrollment, benefits, claims, and general policy information;
Utilize various systems and tools to accurately document and track customer interactions;
Collaborate with internal teams to ensure timely and efficient resolution of customer concerns;
Maintain a strong understanding of Devoted Health's products, policies, and procedures to effectively assist customers;
Continuously strive to improve customer satisfaction by identifying and implementing process improvements. Hiring Immediately >>
Position Requirements
10+ Years
work experience
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