Insurance Account Manager

Job Description

Our All-Star, winning team of agentsis growing fast!

We are seeking YOU!!

If you have apassion for helping people, possess an amazing personality & have an upbeat and positive attitude we want you on our team!!

We're counting on YOU to:

• Deliver exceptional customer service to our current clients and new prospects
• Create new opportunities for Sales Team
• Manage Insurance policy change requests
• Provide Claims & Billing support
• Smile, Laugh, Have Fun, Learn & Grow!

** Must be local to Virginia, Maryland or Washington DC

• Paid Time Off (PTO)
• Work from Home
• Flexible Schedule
• Health Insurance
• Dental Insurance
• Vision Insurance
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan
• Evenings Off
• Disability Insurance

• Handle incoming calls from customers & explain policyholder benefits
• Process customer policy change requests
• Take premium payments from customers
• Generate insurance quotes
• Maintain Current Retention of 98% by Re-Marketing/Re-Shopping Accounts, Re-writing accounts and performing Customer Saves when customers request to cancel
• Treat each customer contact as a cross and up-sell opportunity & ask each customer for referrals/explain our referral program

** Must be local to Virginia, Maryland or Washington DC