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Senior SaaS Customer Success Manager | Remote-First Growth
Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-13
Northern, Floyd County, Kentucky, USA
Listing for:
Amplemarket
Full Time, Remote/Work from Home
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Amplemarket is seeking an experienced Customer Success Manager to own and manage a portfolio of customer accounts, guiding them from onboarding through renewal and expansion while ensuring measurable value from the platform. You will build trusted advisor relationships with stakeholders at all levels, track key metrics (NPS, ARR, retention), and proactively identify risk and upsell opportunities.
You will collaborate with product, engineering, sales, and marketing to advocate for improvements,
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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