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Remote OEM Client Success & Analytics Lead
Remote / Online - Candidates ideally in
Wasilla, Matanuska-Susitna Borough, Alaska, 99629, USA
Listed on 2026-08-13
Wasilla, Matanuska-Susitna Borough, Alaska, 99629, USA
Listing for:
J.D. Power
Remote/Work from Home
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
JD Power seeks a Client Manager in the OEM Customer Success group to lead data analytics for one or more OEM clients. You will apply advanced analytics to diagnose vehicle quality issues and enable better warranty reduction decisions, directly supporting client satisfaction, retention, and growth.
You will build reports, dashboards, and presentations for senior leadership, and act as a trusted advisor to clients while coordinating with cross-functional teams.
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