Customer Service Agent
Remote / Online - Candidates ideally in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-08-13
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for:
jobspromotor
Full Time, Remote/Work from Home
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
12-Jul-2026
Apply now##### Overview Company
** Southwest Airlines Customer Services
** Salary**$20 - $30/Hour
** Experience
* * 2
* * Job type
** Full Time
** Updated
* * 12-Jul-2026
** Location
* * Ohio, 5
** Discover more
Customer
Customer Relationship Management (CRM)
Recruitment & Staffing## ( Customer Service Agent ) Southwest Customer Service Jobs Work From Home, Airlines Hiring Work From Home @Jobspromotor
** Hiring Organization:
** Southwest Airlines
** Post Name**:
Customer Service Agent
*
* Qualification:
** High School
** Industry:
** Private
*
* Employment Type:
** Full Time
*
* Work Hours:
** 8 Hours
** Salary:** $20 – $30/Hour Law & Government
*
* Location:
** Cleveland, OH### Full
Job Description Individuals of Southwest Carriers meet up to follow through on our Motivation, which is to associate Individuals to what's significant in their lives through cordial, solid, and minimal expense air travel. Our Client care Specialists stretch out Friendliness to Southwest's Clients at the ticket counter, stuff administration office, and door region. Client support Specialists are many times the primary Southwest Representative our Clients cooperate with during their movement experience and set a neighborly vibe for our Clients' outing.
They're cordial, patient issue solvers who appreciate performing various tasks and working in a dynamic, safe climate.
Discover more Business Services Job Listings Compensation & Benefits( Customer Service Agent ) Southwest Customer Service Jobs Work From Home, Airlines Hiring Work From Home @Jobspromotor Extra subtleties:
* An association based job that incorporates working relegated shifts in light of status. Movements can incorporate early mornings, late nights, ends of the week, and occasions.
* U.S. citizenship or current approval to work in the U.S. required and no current or future work approval sponsorship accessible.
* Southwest Aircrafts is an Equivalent Open door Boss. We keep on searching for amazing chances to mirror the networks we serve, and welcome candidates with assorted considerations, foundations, and encounters.
Obligations
* Offers agreeable assistance to and keeps up with positive associations with all inner and outer Clients
* Works in a helpful soul to guarantee the outcome of our Organization
* Answerable for giving incredible Client support to individuals wanting to travel, use freight or stuff administration by taking care of their necessities
* Handles any part of tagging and registration by working a modernized retail location framework, boarding, stuff administration, reservations and settling related protests and issues
* Obligations remember hello and dealing with Clients for a courteous and cordial way. Handles cash, checks, Visas, travel vouchers and coupons as types of installment for tickets. Processes charges, makes change and balances everyday exchanges. Is answerable for overage or deficiency
* Actually looks at in things and Freight. Answers phone to give data to guests, page clients, resolve issues or grumblings and help depending on the situation. Handles exchanges expected to load up the airplane in an opportune and effective way
* Manages misused Clients because of oversells, postponed or dropped flights, lost, deferred, or harmed baggage. Resolves such issues rapidly and inside rules laid out by the Organization
* Gives current and precise charge, plan, reservations, flight appearance/takeoff data and answers generally broad requests from Clients and different guests to the air terminal
* Finishes structures and reports as expected by the Organization
* Composes anomaly and grumbling reports as required
* Obligations might fluctuate because of the size and association of the station
* Should have the option to meet any actual capacity necessities recorded on this depiction
* May perform other work obligations as coordinated by Representative's Chiefs Information, Abilities and Capacities Air Travel
* Capacity to type or potentially utilize a PC console with adequate speed to satisfy needs of the gig
* Ready to understand reports, adhere to guidelines, learn and comprehend tagging systems, rules and guidelines
* Capacity to cooperate with other people as a component of a group, meet the general population, and work under unpleasant circumstances
* Should have the option to acceptably finish Client support Specialist preparing program with a 80% or more prominent normal and an assessment period
* Should know about risky circumstances and have the option to deal with crises on a case by case basis
* Should work under close time imperatives to achieve speedy turns of airplane
* Should give a very much prepared appearance in understanding the Ground Tasks Worker Handbook and Work Understanding
* Should have the option to play out all occupation capabilities inside a restricted space
* Should have the option to convey verbally by phone, up close and…
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