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Remote Customer Success Lead: Impact & Adoption
Remote / Online - Candidates ideally in
Wisconsin, USA
Listed on 2026-08-14
Wisconsin, USA
Listing for:
SRS Consulting Inc
Remote/Work from Home
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Service Now is seeking a Customer Success Manager to lead the Customer Impact Plan and orchestrate successful outcomes for our customers. You will partner with the Impact team to align adoption metrics with business goals and manage milestone-driven delivery.
You will build strong relationships, drive risk mitigation, and advocate for customers across Sales, Product, and Support, ensuring customers derive maximum value from their Service Now investment.
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