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Overnight Care Specialist — Remote Family Support
Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-14
Northern, Floyd County, Kentucky, USA
Listing for:
Empathy
Full Time, Remote/Work from Home
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Empathy is hiring a Care Specialist for overnight hours to support families navigating loss and life events via live chat and phone. You will work independently during overnight shifts, providing first-in-class care, researching resources, and guiding users to appropriate services.
The role emphasizes empathy, strong communication, and the ability to navigate our care tools. This is a full-time overnight position supporting US-based users remotely.
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