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Remote Collections Specialist II

Remote / Online - Candidates ideally in
Plymouth, Plymouth County, Massachusetts, 02360, USA
Listing for: Digital Federal Credit Union
Remote/Work from Home position
Listed on 2026-08-14
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 28000 - 32000 USD Yearly USD 28000.00 32000.00 YEAR
Job Description & How to Apply Below

Digital Federal Credit Union is seeking a collections specialist to manage delinquent member accounts and coordinate actions from outreach to settlement. The role focuses on reducing delinquencies while ensuring compliance with applicable laws and internal policies.

You will handle calls, emails, and mailings, document actions in the collections system, and support the Front End team during peak periods. Remote work is available for MA/NH residents, with a schedule that includes daytime hours. #J-18808-Ljbffr

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