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Remote Member Service Specialist II - Service & Referrals
Remote / Online - Candidates ideally in
New Bedford, Bristol County, Massachusetts, 02740, USA
Listed on 2026-08-14
New Bedford, Bristol County, Massachusetts, 02740, USA
Listing for:
Digital Federal Credit Union
Remote/Work from Home
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Digital Federal Credit Union is seeking a Member Service Specialist to provide service excellence across phone, email, web chat and social media. You will accurately process transactions, explain DCU products, and cross-sell appropriate offerings while building strong member relationships.
The role requires at least 1 year in an Information Center and strong adherence to service metrics; remote-based from MA/NH/GA/FL with weekday schedule and competitive hourly pay.
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