Remote Call Center Support Specialist – Member Access
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-14
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
AbsoluteCare
Remote/Work from Home
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Absolute Care is seeking a Call Center Support Specialist to assist the Member Access Center (MAC) with high-quality inbound and outbound call handling and back-office coordination for members. You will schedule and reschedule appointments, provide reminders, manage shared inboxes, and document interactions in the EHR/EMR while supporting clinical and operations teams across markets.
The ideal candidate demonstrates strong phone etiquette, superb organization, attention to detail, and the ability
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