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Remote Digital Banking Support Specialist
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-08-15
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for:
NYMBUS
Remote/Work from Home
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Bank Customer Service, Customer Service Rep
Job Description & How to Apply Below
NYMBUS is seeking a Digital Support Specialist for a remote-first role serving both consumer and business banking customers. The position operates in a fast-paced contact center, handling calls, messages, and chats while delivering prompt, accurate, and professional service.
The role requires reviewing applications with attention to policy and regulatory compliance, providing one-touch resolution where possible, and supporting onboarding for retail and business clients.
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