Remote Client Success Associate — Escalations & Solutions
Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-08-15
San Jose, Santa Clara County, California, 95199, USA
Listing for:
Fetch
Remote/Work from Home
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Client Relationship Management
Job Description & How to Apply Below
Fetch is seeking a Client Success Specialist I to manage client escalations and coordinate resolutions across multiple platforms. You will document issues, collaborate with internal teams, and communicate clearly with clients to set expectations and drive satisfaction.
The role emphasizes strong communication, analytical thinking, and the ability to navigate a multi-system environment, with a remote work option and opportunities for advancement.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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