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Senior Customer Advocate, Core Product Strategy (Remote

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: Triwill Group
Full Time, Remote/Work from Home position
Listed on 2026-08-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 129000 - 253000 USD Yearly USD 129000.00 253000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Advocate, Core Product Strategy (Remote)

MongoDB is seeking a Customer Advocate, Core Products to serve as the voice of our most important customers at the executive level. You will partner with the CPO to drive cross-functional alignment and embed customer feedback into core product strategy.

You will influence the roadmap by surfacing patterns from executive relationships, working with Product, Engineering, Sales, and Customer Success to translate feedback into actionable insights and ensure customer success at scale.

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Position Requirements
10+ Years work experience
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