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Remote Customer Success Manager: Renewals & Growth
Remote / Online - Candidates ideally in
Rochester, Olmsted County, Minnesota, 55905, USA
Listed on 2026-08-15
Rochester, Olmsted County, Minnesota, 55905, USA
Listing for:
EasyLlama
Remote/Work from Home
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Easy Llama is seeking a Customer Success Manager to own a portfolio of large accounts and be the primary contact throughout the customer lifecycle. You will drive retention, adoption, and growth by building strong relationships and guiding renewals and expansions.
You will collaborate with Support, Onboarding, and Product to deliver proactive success plans, monitor health signals, and forecast renewals. If you thrive in a fast-paced SaaS environment and enjoy turning customer goals into product
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