Remote Client Experience Coordinator

Client Experience Coordinator Travel & Events

Company: 3 Dots

Job Type: Full-Time or Part-Time

Work Arrangement:
Remote

3 Dots is an event and travel agency focused on creating memorable experiences for individuals, families, groups, and organizations. We assist with travel arrangements, accommodations, transportation, activities, excursions, group experiences, and event coordination.

Our goal is to make planning simple, organized, and enjoyable while providing clients with personalized service from the initial planning stage through the completion of their experience.

3 Dots is seeking a Client Experience Coordinator Travel & Events to assist with client communication, travel planning, and event coordination.
This position is well suited for someone who enjoys working with people, staying organized, researching travel options, and helping clients bring their plans together.

• Communicate with clients to understand their travel and event needs
• Assist with researching hotels, resorts, cruises, flights, transportation, activities, and excursions
• Help organize travel plans, itineraries, and client details
• Assist with group travel and event coordination
• Provide destination and experience recommendations
• Communicate with travel and event vendors as needed
• Maintain organized client records and planning information
• Follow up with clients regarding travel and event details
• Provide professional and responsive customer service
• Assist with other coordination and administrative tasks related to client experiences

• Strong communication and interpersonal skills
• Excellent organization and attention to detail
• Customer-service-oriented mindset
• Ability to manage multiple tasks and deadlines
• Comfortable using email, online platforms, and basic computer applications
• Interest in travel, hospitality, events, or client services
• Previous experience in customer service, hospitality, travel, events, sales, or administration is a plus but not required

• Remote work environment
• Full-time and part-time opportunities
• Training and ongoing support
• Flexible scheduling options
• Opportunity to gain experience in the travel, hospitality, and events industries
• Exposure to a variety of destinations, travel experiences, and events

We are looking for someone who is organized, personable, dependable, detail-oriented, and enjoys helping people. If you enjoy travel, planning, hospitality, and creating positive client experiences, this could be a great opportunity to grow with 3 Dots.