REMOTE Bilingual CSR (TX

Join Our Team!

Are you passionate about helping people and delivering exceptional service? We're looking for Customer Service Representatives who speak Spanish and English fluently to provide top-notch support to our customers. This is a remote position, so you can work from the comfort of your home - just bring your own computer and reliable internet!

Role:
Remote Bilingual Customer Service Representative

Pay: $15/hour

Location:

Remote (Anywhere in Texas)

Training

Schedule:

M-F 9AM - 4:30PM EST (3 Weeks)

Shift

Hours:

M-F any 8 hour shift Between 7:30am - 7:30pm

Must have a laptop or desktop with a camera, wired headset and a hardwired internet connection.

• Answer inbound calls and emails in Spanish/English.
• Document inquiries and complete tasks in system.
• Meet quality and performance standards.
• Fulfill requests for materials (mail, email, download).
• Transfer or elevate calls as needed.
• Arrange translation services for non-English callers.
• Stay updated through meetings and training.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://(Use the "Apply for this Job" box below). Your Rights
6.12.pdf

The pay transparency policy is available here: https://.pdf

For temporary assignments lasting 13 weeks or longer, Apple One is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

Apple One participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. /resources

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.