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Remote Pharmacy Help Desk Technician - Customer Relations
Remote / Online - Candidates ideally in
New Bedford, Bristol County, Massachusetts, 02746, USA
Listed on 2026-08-17
New Bedford, Bristol County, Massachusetts, 02746, USA
Listing for:
Hispanic Alliance for Career Enhancement
Remote/Work from Home
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
CVS Health is seeking a Customer Relations Help Desk Coordinator to support CVS retail pharmacy operations in a remote, home-based role. You will handle inbound inquiries via the 1-800-SHOPCVS line, assist with escalations, and guide frontline agents to the right tools and policies.
Strong communication and time-management skills are essential. Responsibilities include researching customer concerns, applying company policies, and delivering effective, case-specific solutions.
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