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Remote VA Call Center Supervisor
Remote / Online - Candidates ideally in
Chantilly, Fairfax County, Virginia, 22021, USA
Listed on 2026-08-17
Chantilly, Fairfax County, Virginia, 22021, USA
Listing for:
Gtsc
Full Time, Remote/Work from Home
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Management
Job Description & How to Apply Below
The Bowen Group seeks a Customer Service Supervisor to lead a team providing front-line support for the Veterans Experience Office's VA Hotline. You will coach CSRs, handle escalations, refer callers to other VA hotlines, and intake for the VA’s complaint management program.
Requires a US citizen with REAL call center supervisory experience. Roles are full-time and remote, with local training at designated VA facilities; the position emphasizes empathy for Veterans and strong MS
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