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Remote West Coast Customer Success Lead — High-Impact, High-Touch

Remote / Online - Candidates ideally in
Cape Girardeau, Cape Girardeau County, Missouri, 63701, USA
Listing for: n8n
Remote/Work from Home position
Listed on 2026-08-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Technical Support, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below

n8n is seeking a Customer Success Lead to manage and grow our Guided and High Touch Customer Success teams across the West and Central regions. You will report to the Global VP of Customer Success and shape the CS function from the ground up, building processes, playbooks, and automations to scale value for strategic customers.

You will lead by example, recruit and develop talent, and partner closely with Sales, Product, and Support to ensure a seamless customer journey and long-term success.

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