Remote Call Center Supervisor
Remote / Online - Candidates ideally in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listed on 2026-08-17
Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for:
ASM Research, An Accenture Federal Services Company
Remote/Work from Home
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, seeks a Call Center Supervisor to lead Beneficiary Support Specialists and ensure top-tier customer service for the SSA Ticket to Work Help Line. The role focuses on SLA adherence, coaching, and process improvements in a fast-paced environment.
The ideal candidate has a Bachelor's degree and 4–6 years in customer service or public relations, with demonstrated call center leadership and knowledge of SSA programs.
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