Remote Client Success Specialist | Customer Service & Benefits

Remote Client Success Specialist | Customer Service & Benefits

Company: Globe Life AO
Location: 100% Remote – United States
Schedule: Full-Time | Flexible Schedule | Training Provided
Experience: Entry-Level Candidates Welcome

Are you looking for a work-from-home career that combines customer service, flexibility, professional development, and performance-based earning potential?

Globe Life AO is seeking motivated, people-focused professionals to join our growing virtual team as Remote Client Success Specialists.

In this role, you'll connect with clients through scheduled Zoom and phone appointments, answer questions, explain available life, accident, and supplemental health insurance benefits, assist with enrollment, and provide ongoing client support.

This opportunity is ideal for individuals who enjoy helping people, building relationships, solving problems, and working toward professional goals.

No previous insurance experience is required. We provide structured training, mentorship, licensing guidance, and ongoing development to help motivated candidates succeed.

✓ 100% Remote – Work From Home
✓ Qualified Client Opportunities Provided
✓ No Lead Purchasing Required
✓ Comprehensive Training & Mentorship
✓ Weekly Performance-Based Compensation
✓ Leadership & Career Advancement Opportunities

As a Remote Client Success Specialist, you'll serve as a trusted resource for clients throughout the benefits and enrollment process.

• Meet with clients through scheduled Zoom and phone appointments
• Answer questions regarding available benefits and coverage options
• Provide professional, personalized customer service
• Help clients understand life, accident, and supplemental health insurance options
• Assist new clients through applications and enrollment
• Support existing clients with benefit and policy-related questions
• Maintain accurate client records and follow-up documentation
• Provide timely and professional follow-up service

• Learn about each client's individual and family protection needs
• Explain available solutions in clear, easy-to-understand language
• Build trust through professionalism, integrity, and consistent communication
• Develop long-term client relationships
• Deliver a positive experience before, during, and after enrollment

• Participate in structured virtual onboarding
• Attend weekly training and coaching sessions
• Receive mentorship from experienced leaders
• Develop communication, customer service, presentation, and relationship-management skills
• Build industry and product knowledge
• Participate in leadership development opportunities as you progress

Build your career from home while remaining connected to a collaborative virtual team.

• Work remotely within the United States
• Eliminate the daily commute
• Conduct appointments virtually
• Use modern online communication and business tools
• Receive virtual training, coaching, and team support

Enjoy greater flexibility in organizing your workday while maintaining the consistency and accountability needed to meet your professional goals.

This opportunity is well suited for self-motivated individuals who appreciate independence but also value coaching, structure, and team support.

Representatives connect with individuals and families who have expressed interest in receiving information about available benefits.

You'll focus on:

• Scheduled client consultations
• Benefits education
• Customer service
• Needs-based recommendations
• Enrollment assistance
• Relationship building
• Ongoing client support

No purchasing leads is required.

This opportunity offers weekly performance-based compensation rather than a traditional hourly wage or salary.

Earning opportunities may include:

• Weekly commission payments
• Performance-based bonuses
• Renewal and residual income opportunities
• Leadership incentives
• Performance recognition programs

There is no predetermined earnings ceiling; however, compensation depends on individual production and performance.

Individual earnings vary,…