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Remote Customer Escalation Specialist for B2B Support
Remote / Online - Candidates ideally in
Alpharetta, Fulton County, Georgia, 30239, USA
Listed on 2026-08-17
Alpharetta, Fulton County, Georgia, 30239, USA
Listing for:
Team Up
Remote/Work from Home
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Bilingual, Customer Service Rep
Job Description & How to Apply Below
Team Up is seeking an experienced Customer Service Escalation Specialist to handle complex issues that cannot be resolved by first-level support. You will coordinate directly with customers, carriers, warehouse teams, and internal functions to drive timely resolutions.
Fluent English is required, with strong written and verbal communication, organizational and time-management skills. The role includes supporting administrative tasks for B2B clients and helping to improve customer service
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