Bilingual Member Services Rep – Remote NC
Remote / Online - Candidates ideally in
Fayetteville, Cumberland County, North Carolina, 28305, USA
Listed on 2026-08-17
Fayetteville, Cumberland County, North Carolina, 28305, USA
Listing for:
Trillium Health Resources
Remote/Work from Home
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Trillium Health Resources is seeking a bilingual Member Services Representative I to provide non-clinical support by handling inbound calls, sharing information, and routing inquiries to the appropriate party. You will resolve questions, assist with data updates, and support the Member and Recipient Services team from a remote North Carolina location.
The role emphasizes customer service, professionalism, and helping callers reach first call resolution, with typical hours 8:30am-5pm and remote
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