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Remote Program Lead: Customer Service (Advanced Associate
Remote / Online - Candidates ideally in
Pierre, Hughes County, South Dakota, 57501, USA
Listed on 2026-08-17
Pierre, Hughes County, South Dakota, 57501, USA
Listing for:
Pearson
Remote/Work from Home
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Pearson is seeking a Program Lead (Advanced Associate, Customer Service) for its Evaluations Systems group. This remote role supports candidate and client success across testing programs, maintains program updates, and escalates issues within the Customer Contact Center.
You will collaborate with CCC staff, Operations, and Program Management to ensure timely, accurate service delivery, excellent communication, and adherence to procedures.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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