Remote Patient Experience Specialist II
Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92189, USA
Listed on 2026-08-18
San Diego, San Diego County, California, 92189, USA
Listing for:
Doist
Remote/Work from Home
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Open Loop is hiring a Patient Experience Specialist II to monitor and manage client-facing support channels remotely. You will resolve high-priority patient concerns across multiple platforms with empathy and professionalism, including medications, billing, and provider interactions.
The role requires 3–5 years in customer service within telemedicine or digital health, strong communication skills, and comfort with HIPAA regulations while using Slack, Zoho, EMRs, Amazon Connect, and
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