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Mandarin-Speaking Customer Success & Retention Specialist (Remote
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-08-18
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for:
Yelp, Inc
Remote/Work from Home
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Chinese Speaking, Customer Success Management -
Language/Bilingual
Bilingual, Chinese Speaking
Job Description & How to Apply Below
Yelp, Inc. is seeking a bilingual Mandarin-speaking Customer Success Representative to support, consult, and retain our small business advertisers. This remote role requires residency in the United States (excluding the Bay Area) and involves helping clients maximize ad performance and ROI.
You will handle high-volume inquiries, educate advertisers on Yelp’s solutions, and work with both English and Mandarin-speaking customers to achieve monthly targets in a fast-paced environment.
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