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Mandarin-Speaking Customer Success & Retention Specialist (Remote

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listing for: Yelp, Inc
Remote/Work from Home position
Listed on 2026-08-18
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Chinese Speaking, Customer Success Management
  • Language/Bilingual
    Bilingual, Chinese Speaking
Salary/Wage Range or Industry Benchmark: 50000 - 61000 USD Yearly USD 50000.00 61000.00 YEAR
Job Description & How to Apply Below
Position: Mandarin-Speaking Customer Success & Retention Specialist (Remote)

Yelp, Inc. is seeking a bilingual Mandarin-speaking Customer Success Representative to support, consult, and retain our small business advertisers. This remote role requires residency in the United States (excluding the Bay Area) and involves helping clients maximize ad performance and ROI.

You will handle high-volume inquiries, educate advertisers on Yelp’s solutions, and work with both English and Mandarin-speaking customers to achieve monthly targets in a fast-paced environment.

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