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Claim Service Specialist - Bridgewater, Quincy, Wakefield, Springfield & Farmington CT - Hybrid

Remote / Online - Candidates ideally in
West Springfield, Hampden County, Massachusetts, 01089, USA
Listing for: Arbella Insurance Group
Full Time, Part Time, Remote/Work from Home position
Listed on 2026-08-18
Job specializations:
  • Customer Service/HelpDesk
  • Insurance
Salary/Wage Range or Industry Benchmark: 26000 - 51008 USD Yearly USD 26000.00 51008.00 YEAR
Job Description & How to Apply Below

Arbella Claim Service Specialist

Claim Service Specialists are advocates for our customers. They talk directly with people who have recently experienced a loss, inspect the damage, and investigate all documentation to ensure each detail is recorded accurately and fairly.

Claim Service Specialists are responsible for thoroughly checking claim case facts, determining coverage, liability and reserves, and accurately reporting on each settlement. They are effective and talented negotiators – navigating settlements with individuals, attorneys, and other insurance carriers with poise and professionalism. They prepare and maintain well-written files and keep their teams up-to-date on current claims.

New to insurance? All you need is great customer service and communication skills – we'll train you on the rest!

What will you need?

  • A true commitment to customer service excellence through positive, effective and diplomatic oral and written communication skills
  • Highly effective time management skills
  • Strong attention to detail, accuracy, fairness and impeccable organization
  • A passion for helping others
  • Some customer service work experience preferred

High levels of performance will be recognized and rewarded!

You are valued.

At Arbella, we know that our success depends on you. We recognize that in order to have the best people, we need to invest in them. Throughout your career at Arbella, you'll have opportunities for professional and personal growth. We are proud that our greatest asset is our people, and we treat them that way.

We value work-life balance, so our work schedule is 36.25 hours per week. All Arbella employees are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more! Check out some of the amazing benefits and programs we offer to all employees.

Full time schedules are available with a hybrid work arrangement. Arbella offers work from home flexibility up to 2 days per week once the employee is fully trained and performing successfully.

Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $49,010 ($26.00 an hour) - $51,008 ($27.09 an hour) based on a variety of factors including, but not limited to, relevant skills and experience.

Please note:

The advertised pay range is not a guarantee or promise of a specific wage.

Apply today!!

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