Online Client Care Representative | No Experience Required | Remote Customer Service

Company: AO | Globe Life
Location: 100% Remote – United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level | No Insurance Experience Required
Compensation: Commission-Based | Weekly Pay + Performance Bonuses

Are you looking for a 100% remote opportunity where you can help people, build professional skills, and create long-term career growth?

AO is seeking friendly, motivated, and service-oriented individuals to join our growing team as Online Client Care Representatives. You'll work virtually with members and their families, answer questions, explain available benefits, assist with enrollment, and provide professional ongoing support.

No previous insurance experience is required. We provide comprehensive training, licensing guidance, mentorship, and ongoing development to help motivated individuals succeed.

✔ 100% Remote / Work From Home
✔ Flexible Scheduling
✔ No Previous Insurance Experience Required
✔ Qualified Leads Provided – No Cold Calling
✔ Weekly Commission Pay + Performance Bonuses
✔ Comprehensive Training & Mentorship
✔ Leadership & Career Advancement Opportunities

As an Online Client Care Representative, you'll provide virtual support to individuals and families while helping them understand and access available benefit programs.

• Connect with clients through scheduled Zoom and phone appointments
• Answer questions regarding available benefits and coverage options
• Explain life, accident, and supplemental health insurance benefits clearly
• Listen to each client's needs and provide personalized guidance
• Assist eligible clients through applications and enrollment
• Provide professional support before, during, and after enrollment

• Create a positive and professional client experience
• Build trust through active listening, communication, and reliable follow-up
• Conduct benefit and policy reviews when appropriate
• Assist with beneficiary updates, policy changes, and service requests
• Maintain ongoing relationships with clients and their families

• Maintain accurate digital client records
• Manage appointments and follow-up communications
• Utilize Zoom, email, CRM systems, and other online tools
• Follow company procedures and applicable state requirements
• Collaborate with a supportive virtual team

Build your career without the daily commute.

You'll have the flexibility of a fully virtual environment while remaining connected to your team through online meetings, training, coaching, and collaboration.

Create a schedule that supports your personal responsibilities and professional goals while maintaining the consistency and accountability needed for success.

Spend your time assisting individuals who have requested information about available benefits.

Qualified leads are provided at no cost—no traditional cold calling or purchasing leads.

Compensation opportunities include:

• Weekly commission-based pay
• Performance bonuses
• Uncapped earning potential
• Renewal and residual income opportunities
• Leadership compensation opportunities
• Performance recognition and incentives

This is a performance-based, commission opportunity rather than an hourly or salaried customer service position. Earnings vary based on individual production and performance.

We're more interested in your communication skills, work ethic, professionalism, and willingness to learn than previous insurance experience.

Training and development include:

• Comprehensive virtual onboarding
• Insurance licensing guidance
• Product and benefit education
• Customer service and communication training
• Virtual appointment and enrollment training
• Weekly coaching and development
• One-on-one mentorship
• Leadership development opportunities

Qualifying representatives may have access to:

• Health insurance reimbursement program
• Company-supported life insurance
• Accidental death benefit coverage
• Renewal and…