WFH Customer Support Representative – Entry Level

AO | 100% Remote | Work From Home | No Experience Required

Looking for an entry-level work-from-home opportunity where you can help people, develop valuable professional skills, and build a long-term career?

AO is seeking motivated, dependable, and people-focused individuals to join our growing virtual team as Customer Support Representatives.

You'll work with individuals and families through scheduled phone and Zoom appointments, answer questions, explain available benefit options, assist with enrollment and policy needs, and provide professional ongoing support.

No previous insurance experience is required. We provide comprehensive training, mentorship, licensing guidance, and continued professional development.

✔ 100% Remote / Work From Home
✔ Entry Level — No Prior Insurance Experience Required
✔ Qualified Leads Provided — No Cold Calling
✔ Weekly Performance-Based Pay + Bonuses
✔ Flexible Scheduling
✔ Comprehensive Training & Mentorship
✔ Residual Income Opportunities
✔ Leadership & Career Advancement

As a Customer Support Representative, you'll help provide a positive, professional client experience from the initial consultation through ongoing service.

• Connect with clients through scheduled Zoom and phone appointments

• Listen to client needs and answer questions professionally

• Explain available life, accident, and supplemental health benefit options

• Help clients understand coverage and policy information

• Guide eligible clients through applications and enrollment

• Assist existing clients with policy reviews and beneficiary updates

• Provide ongoing customer and policy support

• Maintain accurate client records and follow-up documentation

• Build long-term relationships through professional communication and service

• Follow company procedures and applicable state insurance requirements

Our approach combines customer service with consultative insurance sales, focusing on education, needs analysis, and helping clients make informed decisions.

Work from home anywhere within the United States. Client appointments, training, coaching, and team meetings are conducted virtually.

Build a schedule that supports your personal priorities and professional goals while maintaining the consistency needed to serve clients effectively.

Connect with individuals who have requested information regarding available benefits.

No traditional cold calling and no purchasing leads.

Compensation opportunities include:

• Weekly commission-based pay

• Performance bonuses

• Uncapped earning potential

• Renewal and residual income opportunities

• Leadership compensation opportunities as you advance

This is a performance-based opportunity rather than a guaranteed hourly wage or salary. Individual earnings vary based on production and results.

You don't need an insurance background to get started.

We provide:

• Virtual onboarding

• Insurance licensing guidance

• Product and benefits education

• Customer service and communication training

• One-on-one mentorship

• Weekly virtual coaching and workshops

• Professional skill development

• Leadership training

• Ongoing support as you grow

You'll have the opportunity to develop valuable skills in communication, customer service, relationship management, problem-solving, sales, organization, and leadership.

Qualifying representatives may have access to:

• ❤️ Health insurance reimbursement

• 🛡️ Company-supported life insurance

• 💵 Renewal and residual income opportunities

• 🤝 Union representation and professional support

• 📈 Leadership development and advancement opportunities

• 💻 Modern virtual systems and business technology

Eligibility and qualification requirements may apply.

Outstanding performance may qualify you for additional rewards, including:

• ✈️ Incentive travel to destinations such as Cabo, Tulum, Las Vegas, and Cancun

• 🚙 Vehicle incentive opportunities, including Jeep…