WFH Customer Support Agent – Entry Level

AO | 100% Remote | Work From Home | Training & Mentorship Provided

Are you friendly, dependable, and looking for an entry-level work-from-home opportunity where you can help people while building valuable professional skills?

AO is seeking motivated, service-focused individuals to join our growing remote team as Customer Support Agents. You'll connect with individuals and families through scheduled virtual appointments, answer questions, explain available benefits, and provide personalized support throughout the client experience.

No previous insurance experience is required. We provide training, mentorship, licensing guidance, and ongoing professional development.

✔ 100% Remote / Work From Home
✔ Entry Level — No Prior Insurance Experience Required
✔ Qualified Leads Provided — No Cold Calling
✔ Weekly Performance-Based Pay + Bonuses
✔ Flexible Scheduling
✔ Comprehensive Training & Mentorship
✔ Career & Leadership Advancement Opportunities

This position combines customer service, client support, and consultative insurance sales.

You'll work with clients who have requested information about available benefits, learn about their needs, explain coverage options, and help eligible clients through the enrollment process.

Our approach is centered on education, service, and relationship building—not high-pressure sales.

• Connect with clients through scheduled Zoom and phone appointments

• Serve as a professional point of contact for client questions

• Listen to each client's needs and provide clear, helpful guidance

• Explain available life, accident, and supplemental health benefit options

• Assist clients with applications and enrollment

• Help existing clients with policy reviews and beneficiary updates

• Provide ongoing policy and customer support

• Build lasting relationships through professional follow-up

• Maintain accurate digital client records and documentation

• Follow company procedures and applicable state insurance requirements

Work from home anywhere within the United States. Client appointments, training, coaching, and team meetings are conducted virtually.

Connect with individuals who have requested information regarding available benefits.

No traditional cold calling and no purchasing leads.

Compensation opportunities include:

• Weekly commission-based pay

• Performance bonuses

• Uncapped earning potential

• Renewal and residual income opportunities

• Additional compensation opportunities through leadership advancement

This is a performance-based opportunity rather than a guaranteed hourly wage or salary. Individual earnings vary based on production and results.

Create a schedule that supports your lifestyle while maintaining the consistency necessary to serve clients and achieve your professional goals.

Starting a new industry can feel overwhelming, which is why prior insurance experience is not required.

Training and development include:

• Virtual onboarding

• State insurance licensing guidance

• Product and benefits education

• Customer service training

• Communication and relationship-building development

• One-on-one mentorship

• Weekly virtual coaching

• Ongoing professional development

• Leadership training and advancement support

Qualifying representatives may have access to:

• ❤️ Health insurance reimbursement program

• 🛡️ Company-supported life insurance

• 💵 Renewal and residual income opportunities

• 🤝 Union representation and professional support

• 📈 Leadership development opportunities

• 💻 Modern virtual systems and business technology

Eligibility and qualification requirements may apply.

You don't need an insurance background to be successful. We're looking for individuals who demonstrate:

• Strong communication and active-listening skills

• Friendly, professional, and customer-focused attitude

• Genuine interest in helping others

• Self-motivation and accountability

• Dependability and strong…