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Remote Customer Success & Account Specialist

Remote / Online - Candidates ideally in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: Copyright
Remote/Work from Home position
Listed on 2026-08-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, English Customer Service, Bilingual
Salary/Wage Range or Industry Benchmark: 50000 - 55000 USD Yearly USD 50000.00 55000.00 YEAR
Job Description & How to Apply Below

CCC is seeking a Customer Account Specialist for a remote role in the United States. You will handle inbound inquiries via email, phone and chat, delivering clear, well-written responses and solving complex customer problems.

The role emphasizes excellent English writing and the ability to distill information concisely. Responsibilities include handling calls and emails efficiently, utilizing software tools, and collaborating with the team to improve the customer experience.

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