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Veterinary Experience Concierge – Remote Frontline Advocate
Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-08-18
San Francisco, San Francisco County, California, 94199, USA
Listing for:
Roo Veterinary, Inc.
Remote/Work from Home
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
Roo Veterinary, Inc. is seeking a Roo Experience Concierge to be the frontline ambassador for hospitals and veterinary professionals on the Roo platform.
You will resolve inquiries with empathy, deliver clear guidance, and coordinate follow‑ups to ensure seamless, personalized recovery experiences. With 5+ years in veterinary operations and strong B2B relationship management, you’ll balance account support with product education, tracking metrics and partnering with multiple teams.
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