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Rapid-Response Customer Ops Specialist - Remote Fridays
Remote / Online - Candidates ideally in
Franklin, Southampton County, Virginia, 23851, USA
Listed on 2026-08-18
Franklin, Southampton County, Virginia, 23851, USA
Listing for:
SCALIS
Remote/Work from Home
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, CRM Systems & Management
Job Description & How to Apply Below
Thnks is seeking a Customer Operations Specialist to support clients and internal teams by handling operational tasks, answering inquiries via Intercom, and ensuring timely responses.
You will bridge customer-facing departments, monitor platform performance, report issues to Product, assist via phone or video, and manage CRM CMS actions. In-office Mon-Thu with Friday remote, and you will contribute to data-driven growth and customer success.
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