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Remote Floor Coach: Advanced Customer Service
Remote / Online - Candidates ideally in
Bismarck, Burleigh County, North Dakota, 58502, USA
Listed on 2026-08-18
Bismarck, Burleigh County, North Dakota, 58502, USA
Listing for:
Pearson
Full Time, Remote/Work from Home
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Pearson is seeking a Floor Coach (Advanced Associate, Customer Service) for a remote US-based role. You will handle high-volume inquiries, provide troubleshooting, and escalate where needed while delivering first-class service to educators and exam candidates.
This full-time position includes paid training, eligibility for annual bonus, and benefits. Strong English, high school diploma, and 3+ years in customer service are preferred.
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