Remote Client Success Manager — SaaS Onboarding & Retention
Remote / Online - Candidates ideally in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-08-19
Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for:
Persona
Full Time, Remote/Work from Home
position Listed on 2026-08-19
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Persona is hiring a Client Success Manager to guide clients from onboarding through long-term adoption and success. You will help clients maximize the value of a SaaS platform, provide consultative coaching, support integrations, troubleshoot issues, and build strong relationships that improve engagement and retention.
This is a full-time remote position. We seek hands-on professionals with 5+ years of client-facing experience, comfort with software platforms, and a proactive, independent work
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