Bilingual Mandarin Customer Success Retention Pro - Remote
Remote / Online - Candidates ideally in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-08-19
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for:
Yelp
Remote/Work from Home
position Listed on 2026-08-19
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Chinese Speaking, Customer Success Management -
Language/Bilingual
Bilingual, Chinese Speaking, English Speaking
Job Description & How to Apply Below
Yelp is seeking a bilingual Mandarin-speaking Customer Success Representative to support your small business advertisers and provide a 5-star service post-sale. You will help clients understand ad performance, consult on optimizations, and ensure retention in a fast-paced, remote environment.
Applicants should have a Bachelor's degree or 3+ years of client-facing experience, fluency in Mandarin and English, and strong problem solving and communication skills.
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