Customer Service Representative Job Anchorage Alaska USA,Customer Service/HelpDesk

Customer Service Representative

Alaska Waste is looking to hire a Customer Service Representative in Anchorage, AK! Be the voice that connects our community to exceptional service.

Location:

Anchorage, Alaska

Schedule:

Monday–Friday | 8 AM – 5 PM (No late nights!) Pay:
Starting at $21.00 per hour. Type:
Full-Time | Office-Based

Why Join Alaska Waste?

At Alaska Waste, a Waste Connections company, we do more than keep Alaska clean—we build strong communities with every customer call. We're looking for a Customer Service Representative who's friendly, reliable, and ready to grow with a company that values your talent. If you love solving problems, thrive in a fast-paced setting, and want a stable job with great benefits and real career growth, this is the role for you!

What You'll Be Doing

You'll be the first point of contact for our customers—helping them with service questions, resolving issues, and ensuring their needs are met quickly and professionally.

Your day-to-day will include:

Answering incoming calls and assisting customers with service requests, billing, or account changes
Resolving customer concerns with clarity, care, and a positive attitude
Using company systems and Microsoft Office tools (Word, Excel, Outlook)
Preparing service orders, change of address forms, and account adjustments
Collaborating with internal departments to ensure excellent service
Occasionally assisting at the front desk/reception area
Promoting goodwill and offering additional services where appropriate

What You Bring to the Table

2+ years of customer service experience (call center experience is a plus!)
Comfortable using MS Word, Excel, and Email
Fast, accurate typing & 10-key skills
Great organization, multitasking, and communication abilities
A calm and professional demeanor—even under pressure
High school diploma or equivalent preferred
Ability to work in-office (remote work may be requested during temporary protocols)

Your Work Environment

Clean, bright office environment
Standard workstation (desk, phone, headset, dual monitors)
Fast-paced, high-volume call setting
Long periods of sitting and typing
Occasional exposure to elevated noise from nearby calls

Perks & Benefits

Medical, dental, and vision insurance
Flexible spending account (FSA)
Short & long-term disability coverage
Life insurance
401(k) retirement plan with match
Paid training and internal promotion opportunities
Work with a supportive, team-first group of professionals

Apply Today and Connect with Your Future

Ready to build your future with a growing, mission-driven company?

Waste Connections is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.