Senior Enterprise Customer Success Manager Remote Flexible
Remote / Online - Candidates ideally in
Oregon, Dane County, Wisconsin, 53575, USA
Listed on 2026-08-20
Oregon, Dane County, Wisconsin, 53575, USA
Listing for:
Genesys
Part Time, Remote/Work from Home
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Business
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Genesys is seeking a Senior Customer Success Manager in the United States West region to drive measurable value for strategic enterprise accounts. You will own the end‑to‑end CS relationship, translate priorities into actionable plans, and orchestrate resources across Services, Support, Product, and Sales.
You will lead executive reviews, monitor health and adoption metrics, and uncover opportunities for deeper adoption and growth while ensuring a world-class customer experience.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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