Customer Service Advisor - Student Loans (Onsite then Remote
Remote / Online - Candidates ideally in
Brownsville, Cameron County, Texas, 78520, USA
Listed on 2026-08-20
Brownsville, Cameron County, Texas, 78520, USA
Listing for:
nelnet
Apprenticeship/Internship, Remote/Work from Home
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Nelnet is seeking a Customer Service Advisor to serve as the face of the company for student loan inquiries and payments. You will work on-site in Brownsville, TX, handling calls, emails, chats and texts while delivering a superior customer experience.
Initial training hours run Monday–Friday, with performance milestones leading to possible remote work after several months. Prior customer service experience and clear communication are valued.
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