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Remote Customer Success & Onboarding Lead
Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-20
Northern, Floyd County, Kentucky, USA
Listing for:
AutoRev AI
Full Time, Remote/Work from Home
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Auto Rev AI is seeking a Customer Success & Onboarding Lead to own the first experience for new customers, configure accounts, and ensure a smooth live start from day one. You’ll manage ongoing support and renewals, develop scalable onboarding templates, and collaborate with product to refine setup processes as the customer base grows.
This remote US role requires strong communication, detail orientation, and a metrics-driven approach to retention and expansion.
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