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Bilingual Health Insurance Advocate Mandarin/English - Remote
Job Description & How to Apply Below
Blue Cross Blue Shield of Arizona (BCBSAZ) seeks a full-time Customer Service Representative bilingual in Mandarin and English for a hybrid role within Arizona. You will provide inbound phone support, clarify benefits, coverage changes, eligibility, claims, and provider networks to Arizona customers.
Responsibilities include handling high-volume inquiries, documenting interactions, and upholding confidentiality while delivering exceptional service.
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