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Bilingual Customer Care Specialist - Cantonese/Mandarin Remote
Remote / Online - Candidates ideally in
El Monte, Los Angeles County, California, 91734, USA
Listed on 2026-08-21
El Monte, Los Angeles County, California, 91734, USA
Listing for:
Astrana Health Management
Full Time, Remote/Work from Home
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Chinese Speaking
Job Description & How to Apply Below
Astrana Health Management is seeking a Customer Service Representative fluent in Cantonese or Mandarin to support our member population. This role emphasizes high-quality call handling, eligibility verification, and coordination with providers and plans while maintaining confidentiality.
Based remotely with a home office aligned to our El Monte operations, you will manage inbound and outbound communications, document interactions in our CS modules, and assist with member appointments and
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