Remote Customer Support Manager — AI-Driven Ops Lead
Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-21
Northern, Floyd County, Kentucky, USA
Listing for:
Unit21
Full Time, Remote/Work from Home
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
Unit
21 is seeking a Manager of Customer Support to lead and mentor a remote team of Customer Support Specialists in the US and Singapore. This hands-on role combines ticket resolution with process and automation improvements to boost efficiency and customer outcomes.
You will report to the Chief Customer Officer and manage tickets across time zones, ensuring strong SLAs and meaningful customer interactions while collaborating with Success, Product, and Engineering teams.
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×