Remote Customer Support Agent - Windows & IdenTrust
Remote / Online - Candidates ideally in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-08-22
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listing for:
HID
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
HID is seeking a Customer Support Agent in Salt Lake City to provide first-line assistance by phone, email, and online tickets. The role covers troubleshooting Windows OS, guiding product usage, and documenting interactions in a CRM/ticketing system.
The ideal candidate has 0–2 years in a call center or tech-support environment, with strong English communication and de-escalation skills, plus familiarity with Windows browsers and basic IT concepts.
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