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Strategic Customer Success Consultant
Remote / Online - Candidates ideally in
Dayton, Montgomery County, Ohio, 45431, USA
Listed on 2026-08-22
Dayton, Montgomery County, Ohio, 45431, USA
Listing for:
Cengage Group
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager, CRM Systems & Management -
Sales
Customer Success Management, Client Relationship Management, Account Manager, CRM Systems & Management
Job Description & How to Apply Below
Cengage Group seeks a Customer Success Consultant to serve as a strategic partner for customers nationwide, driving adoption of Cengage technology and delivering long-term value. You will manage relationships, renewals, and success plans across the customer lifecycle.
Ideal candidates have 5+ years in sales or customer success, a Bachelor’s degree preferred, and familiarity with Higher Education and LMS ecosystems. This role offers remote work with 20–30% travel across the United States.
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