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Remote Consumer Support Specialist for AI Creative Tools
Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-08-22
San Jose, Santa Clara County, California, 95199, USA
Listing for:
Remote Jobs
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Runway is hiring a Consumer Support Specialist to manage high-volume tickets and help users explore our AI-powered creative tools. You’ll work across Free to Unlimited plans, escalating when needed and feeding insights back to the product team.
You’ll use Notion, Slack, Zendesk, and Google Workspace, communicating clearly at scale while learning fast in a dynamic, creative environment.
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