Senior Customer Success Leader - Remote
Remote / Online - Candidates ideally in
Green Bay, Brown County, Wisconsin, 54311, USA
Listed on 2026-08-22
Green Bay, Brown County, Wisconsin, 54311, USA
Listing for:
PracticeTek
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Practice Tek is seeking a Customer Support Lead in Wisconsin to guide a high-performing team, shape support processes, and partner with Product, Engineering, and Customer Success to enhance the customer journey. The role emphasizes data-driven improvements, coaching, and a strong focus on delivering an exceptional customer experience.
Ideal candidates bring 4+ years in customer support, including 1–2 years in a leadership role, with SaaS experience and proficiency in Zendesk or Intercom.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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